HiFiveM Help Center

We’re here to support you with any questions or issues you may have with your HiFiveM purchases.

Frequently Asked Questions

• Q: I can’t download my order. What should I do? A: Make sure you’re logged into your HiFiveM account and check the “Downloads” section in your account dashboard. If you still can’t access the file, try clearing your browser cache or using a different browser. If you continue to experience problems, please contact our support team at [email protected] for assistance.

• Q: My download link expired. What can I do? A: No problem! Contact our support team at [email protected]. We can reissue the download link for you, as long as your purchase is still eligible for download.

• Q: How do I install a mod? A: We provide installation instructions with each mod purchase. You can also find helpful resources and tutorials in our Tutorial Section. If you have any specific questions or need further assistance, don’t hesitate to contact our support team.

• Q: What is your Money-Back Guarantee? A: We offer a 100% Money-Back Guarantee for all purchases on HiFiveM.com. If you’re not satisfied with your mod or script, you can request a refund within 14 days of your purchase. Refunds are only available for mods or scripts that have not been downloaded or used excessively. To request a refund, please contact our support team with your order details.

• Q: How can I request a refund? A: If you’re eligible for a refund under our Money-Back Guarantee, use our form below with your order number and reason for the refund. Once we verify your request, your refund will be processed within 5–7 business days.

• Q: Do you offer support for installation or technical issues? A: Absolutely! We offer full support for any installation or technical issues you encounter with your purchases. Please send us a message through our support system. We’re happy to help!

• Q: Can I get updates for the mods or scripts I purchased? A: Yes, we provide free updates for all purchased mods and scripts. You’ll be notified via email when an update is released, and the updated file will be available for download in your account. Check out our qbCore scripts!

• Q: How long does it take to receive my order? A: We typically ship orders instantly. You’ll receive an email notification with a download link aswell.

Need More Help?

If you have any other questions or require further assistance, please don’t hesitate to contact our support team at [email protected] We’re always happy to help!